Charles and his family love the Grupo Vidanta Riviera Maya property. They have been going there for years and accumulated photos of the property. Charles contacted us to volunteered some of his photos.
They are great images of the past. They were taken in November, 2007. Although it does not seem that long ago, there are many changes that have taken place. Changes are a matter of life in the Grupo Vidanta world.
Thanks Charles. We look forward to seeing images of your up and coming trip.
October 17, 2009
would like to discuss Riviera Maya. The Riviera Maya Blog is a
great place to start. If you have any photos you would like to offer,
we can post them here.
historical sites to see in this part of the country.
Also, we hear
there are many beaches to visit as well.
Finally, one viewer told us
that he has found a "hidden gem", which is something he may or may not
share with us. If he did share, then it would not be hidden, would
it. Oh well, let's see what happens.
To use the
blog, just send your comments and photos to firstname.lastname@example.org. We will post them as soon as we can.
Happy blogging and traveling.....
November 21, 2009
Our website accommodates one interactive blog at this time, which is our Blog View Page. To accommodate viewers who have comments on specific properties, we created space for individual comments. Here is one from a fellow member who has
something to say about her recent experience at the Riviera Maya Mayan Property:
My name is Karen and I have been following your
website since we upgraded to the Luxxe in January of this year. We have
been GM owners for 5 years and have enjoyed trips once or twice a year with our
two young daughters to Nuevo Vallarta and Riviera Maya. We just returned
from two weeks at the GM Riviera Maya with our girls. Our stay was only
supposed to be one week, but hurricane Ida closed the airport in Cancun Sunday,
November 8 (our departure date). The airline offered return flights Wednesday
or Friday, and since the resort had availability, we stayed a second
week. They secured hurricane drapes throughout the entire resort and
cleared the beach and pool areas of chairs and equipment, but fortunately, the
storm never hit us head on and there was no damage. I thought the
management did an excellent job keeping guests informed and providing services
throughout the nasty weather, which was actually worse for the 3 days prior to
Sunday. By the time we left on Friday, the pool and beach areas were
fully set up again and the staff was clearing the beach of debris.
We did meet with the sales staff our first day, as we were excited
to hear about the status of the Luxxe. Santiago, our representative,
rattled off development updates over breakfast. We were told construction
was well under way on the Luxxe and scheduled for opening November 2010 at RM.
Also under construction and nearing completion around March of 2010 are the Bliss
and Grand Bliss buildings. The pools accompanying each new hotel are also
underway, and we were told that construction of the lazy river (like the one in
NV and Acapulco) is complete but not yet operational. We were also told
there will be future Luxxe development in Cancun, Cabo San Lucas, Puerto
Penasco, Hawaii (the island of Ohau) and a newly acquired private island off
the west coast of Mexico (I'm afraid I don't recall it's precise location,
though I believe it was near Puerto Vallarta). Mansions of the World is
still in the conceptualization phase and not ready to market. It sounded
like it will be more old-world in style, opulent, and very expensive.
We asked to tour the site to see for ourselves the progress
and take photos, but Santiago took us up to the sales office first to pitch his
spin on why we should buy more Luxxe weeks. They presented us with two
offers: (1) they offered us two 2+2 weeks for $100,000, with the real
pitch being that Wyndham Resorts would guarantee a specific rental return if we
gave them our weeks to rent, and (2) they offered to buy out our current 2 2+2
weeks for $235,000. They told us that starting in 2010, the Mexican
government was enacting a new law prohibiting the old practice of luring
tourists from the street to timeshare presentations. Going forward, the
resort would have to rely on getting new guests into the resort through
exchange companies, or rentals to non-owners, to find new prospects. They
literally told us that, "No offence, but we'd rather not have you
here. We'd rather have control of your weeks in order to get new
prospects in here." This alarmed me in two ways:
1. Will "prospects" receive more
preferential treatment and accommodations than owners?
2. Will this new law impact sales so significantly
that it slows cash flow fueling development of products we owners have already
put up money for?
As usual, they presented a positive cash flow scenario with
Wyndham's rental program, essentially recovering our investment after 5 years
and then being completely profitable thereafter. We asked to see the
rental program agreement to verify the details being presented, but we were
told that was a Wyndham contract which they didn't have available to present to
us. We left the meeting at an impasse, stating we would consider
purchasing the additional weeks if we could see the rental program contract.
They told us they would attempt to contact Wyndham to have a copy faxed and
would call us the next day to arrange a follow up meeting. None of that
ever happened. And, I never got the tour of the construction as promised
We are extremely disappointed in our experience with
sales. I suspect that they never would have followed through on the offer
to buy us out, I think it was a smoke and mirrors maneuver. I have never
heard of any owners who have arranged rental of their weeks through Wyndham,
and I'm highly suspicious this program actually exists. We have heard the
sales pitch on rental income before, and we have learned not to trust anything
we can't see in writing. It is a shame the sales division with Grupo
Mayan operates in such a misleading, unethical manner. Outside of the
sales experience, we are happy owners. The resorts are beautiful, the
service excellent. We have enjoyed every one of our visits, except for
the nonsense we encounter with sales.
Later that day, I took a walk in the direction of the
construction. I found my way to the tennis courts on top of Mayan Palace,
building 7. From there, I could see the Luxxe structure rising out of the
jungle exactly in the location indicated on the site plan rendering on your
website. The site was buzzing with workers, welding, cranes lifting
materials into place.
Having served 14 years myself in the construction
and management of commercial office buildings, it does indeed look like they
are on track for completion as stated. I came down from the roof top and
walked on to the east where I could see new structures, not yet complete, in
the locations indicated on the site plan as being Bliss buildings. I
could not get closer to them as construction barricades blocked my
access. But as I walked on down the path bordering the Mayan Palace
buildings and new site, I saw a section of the barricade down. I walked
through and saw what appeared to be a nearly completed lazy river, pools,
outbuildings (restrooms, restaurants, etc.), and all surrounded by the new
Bliss structures. It all matches the site plan rendering precisely.
Nothing would please me more than to see the Mayan follow
through on it's vision for these lovely properties. Thank you to you and
your contributors for helping to keep the rest of us owners up to speed.
Thank you Karen for your comments and photos. Anyone who has similar experiences or would like to share photos about the Riviera Maya property, just email us at email@example.com and we will post your photos and comments.
November 5, 2009
Karin and her family enjoy the Riviera Maya Grand Mayan resort. They seem to travel in unique ways, as you can see in one of the photos she has shared with us. Also, her photos show the beauty of the beaches and the Grand Mayan Resort. Finally, there is a touch of the local restaurant scene at Carlos and Charlie's, where Spanglish is the language of the house.
Thank you Karin for your photos.
October 24, 2009
Bud and Lori just returned from a week at the Riviera Maya Grand Mayan resort. Their comments and photos appear below. Thank you both for sharing with us.
Can't say enough about our trip. Hotel, staff, dining and weather were all great.
Hotel is divided into Mayan Palace and the more luxurious Gran Mayan. Unlike the west coast of Mexico where the hotel is 25 stories tall the east coast hotels have multiple buildings that are 3 stories tall [hurricanes I guess].
The property is very big and you do a lot of walking but minivan service is provided every 15 minutes from almost anywhere on the property.
There are about 6 restaurants and from what we heard the food is very good.
Since we rented a car we drove down to Playa del Carmen every night to eat and hang out, however, we attended the Mexican Fiesta night at the hotel where the Mexican buffet was unbelievable.
The beach is very rocky and is not great for swimming but if you walk north on the beach about 1/2 mile we found a beach that defines what the Caribbean beaches are all about. The color of the water and waves were magnificent.
Since a picture is worth a 1000 words, I'm sending multiple e-mails with numbered photos and descriptions provided below.
Playa del Carmen is a great little town about 20 minutes south. Plenty of good restaurants and a tourist area down by the beach, great for walking around in the evening.
We took a boat over to Cozumel for a day of swimming and snorkeling. They have these small beach clubs where for a fee they provide all your gear, guides and lunch, much fun.
Of course if you ever go you must call us first.
Lorie and Bud
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